Commercial Vehicles

Connected Services for Maximum Uptime

Commercial vehicle manufacturers are facing increasing pressure to embrace digitalization. In addition to a reliable vehicle, fleet operators expect prompt assistance in the event of a breakdown, proactively scheduled maintenance visits, transparency regarding the vehicle’s condition, and a seamless contract and parts management process. While many manufacturers offer such services, they are often fragmented and reactive.

Valtech Mobility has extensive experience operating one of the largest connected services platforms for connected vehicles (VW) and from projects for commercial vehicle OEMs such as MAN and Daimler Truck. We leverage this expertise to help commercial vehicle manufacturers develop “uptime” into a standalone value proposition and create a seamless experience across all digital touchpoints for vehicle operators.

Automobilwoche COCKPIT TALK

Play Videovideo previewPlay Video

Software and AI are reshaping the future of commercial vehicles. Andrea Sroczynski in an interview with Automobilwoche.

Four Cornerstones of Digital Vehicle Services

1. Uptime as a Standalone Value Proposition

Maximum vehicle availability is achieved through a proactive service approach.

Real-time access to vehicle status and predictive failure models ensure proactive planning of shop visits and rapid assistance in the event of breakdowns.

2. Useful Information Instead of Raw Data

Vehicle and telemetry data only provide added value when they are transformed into concrete and easy-to-understand information.

This includes early warnings about potential problems, notifications of maintenance needs, and transparent records of usage and vehicle condition.

3. Consistent Customer Experiences

From vehicle handover to service and maintenance to contract and fleet management, processes should flow seamlessly into one another.

This creates a consistent customer experience rather than a series of isolated, separate services.

4. Insights from Real-World Operations

Consistent digital touchpoints throughout the vehicle’s lifecycle provide a better understanding of how customers use their vehicles and what their needs are.

This allows risks to be identified early on and enables targeted improvements in product development, service, and after-sales support.

Why Valtech Mobility

Complex systems only work when strategy, technology, and operations work together seamlessly. With more than 25 years of experience collaborating with OEMs and working on projects for commercial vehicle manufacturers such as MAN and Daimler Truck, Valtech Mobility brings the expertise gained from similar projects to the table.

We tailor our approach to our clients’ specific requirements and develop customized solutions—from the initial concept through to reliable operation.

Our experience shows that the success of a project hinges on two key moments: first, understanding and designing the right solution; and second, ensuring reliable operations. These two perspectives form the foundation of our areas of expertise:

Orchestrating Complex Digital Ecosystems

Successful collaboration occurs when all stakeholders are aligned on common goals and clearly understand their roles.

Outcome:

  • Better user experiences for all stakeholders
  • Reliable service quality through clear responsibilities
  • High transparency and rapid response to issues through proactive incident management

Digital Lifecycle Management

Operating Connected Products Throughout Their Entire Lifecycle

Outcome:

  • Greater transparency through the intelligent use of operational data
  • Scalable solutions for growing fleets and digital services
  • Reliable operation through continuous monitoring and early problem detection

Our support ranges from initial guidance to implementation in day-to-day operations. Our AI Quick Check can serve as a starting point for a potential collaboration.

Learn more about the AI Quick Check

Our Customers

VW Commercial Vehicles

MAN

Holon

Volta Trucks

Daimler Truck

Customer References

Holon

Cloud platform / Fleet control /
Fleet connection / Back- and frontend development
To project

EV Truck OEM

Fleet Service Management / Guided Vehicle Diagnostics / Central Software Partner
To project

Daimler Trucks

Web Configurator / 360° Visualization
To project
Christian Fuest
Client Lead Commercial Vehicles
Felix Eichert
Client Lead Commercial Vehicles

Interested? Let’s talk.

During a no-obligation initial consultation, we’ll work together to identify the greatest areas of potential and the best way to get started. Those who are looking for some initial guidance usually start with the AI Potential Check.
Contact us